![]() ![]() ![]() It’s very convenient especially during winter season. You get your time when buy a ticket and you can plan and do whatever. I loved how waiting time was organized, you didn’t have to spend time waiting for an hour in the line and freezing outside in a waiting area. Inside the caverns cold too, all year round 52F/ 11C. Even though it was rainy and cold day outside, tour was good. For them was better than any science lesson. Too me it’s a one time to see experience. Kids (6,9,14,16 yrs old) loved it as never seen anything like and never been underneath. ![]() A simple walk through any of these lines would yield numerous ideas from patrons about how to improve the system. They need to allow booking online so people can plan a nice trip and not waste their time off standing in ridiculous lines. We will not be coming back unless these things are changed. We had fun tubing in the 1 hr 45 min window they give you, but I waited 5 hrs in 20 degree temps missing the 12 and 2pm tubing times while waiting in line. Then, you have to book ski lessons and at least tubing in person and by archaic rules (ski lessons must be booked by the afternoon/evening the day before and tubing is booked an hr before) and with unnecessary, inefficient and excessive lines. Not sure if this was an independent system though. Also, parking attendants on the mountain told us and several other people (we had a lot of time to chat in line)there wasn’t a shuttle system available, but clearly there was. My wife drove back down the mountain while I stood in line for tubing only to finally find a shuttle and sit in bumper to bumper traffic for another 30 minutes. Lots of people had the same issue we did with some driving around for over an hour. So now you’re stuck in traffic that doesn’t move with no where to go. The parking attendants direct you up the mountain, but 1/4 mile up there was a large digital sign that said “Parking Lot Full” and the attendants on the mountain would just say “sorry”. However, there are several terribly frustrating things you have to deal with. I’ve been to a lot of ski resorts and this place seems to offer decent skiing and good tubing with pleasant staff. ![]()
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